Calculate Cancellation Fee Based on Percentage of Stay

Stay is enhanced to allow users to calculate the cancellation fee for immediate cancellation policies based on the percentage of stay.

To support this enhancement, a new option, Percentage of Stay, has been added to the Cancellation Period and Charge section of the Edit Cancellation Policy/New Cancellation Policy pop-up screen (All Settings ➜ Reservations ➜ Policies & Codes ➜ Cancellation Policies ➜ Add/Edit).

When this option is selected, users can enter the percentage for calculating the cancellation fee. Cancellation fees are calculated based on the nightly room rate.

  • When add-ons are selected, the cancellation fee is calculated as a percentage of the add-on charges and the nightly room rate.

  • When add-ons are not selected, the cancellation fee is calculated as a percentage of the nightly room rate.

A screenshot of a computer Description automatically generated